Belsoggiorno FAQs

Answers to every question

Are you the kind of person who wants a worry-free vacation? We understand. That's why we've summarized the most useful information here. Have more questions? We're here to help.

What are the check-in and check-out times?

On the day of arrival, your room is available from 13:00 noon.

On the day of departure, check out time is by 10:00 am.

What reductions apply?

For children

Under 2 years: free

Ages 2 to 4: -50%

Ages 5 to 7: -30%

Ages 8 to 12: -20%

For adults

Third bed: -10%

Can I bring my dog?

Your four-legged friends are welcome. We've even designated an area for them in the restaurant! The supplement is € 20 per day.

Can I have lunch in the hotel?

Sure! In addition to breakfast and dinner, you can have lunch on-site for an additional € 25 per person per day. (drinks excluded)

What are the wellness centre hours?

The sauna area is accessible between 4:00 and 7:00 pm and is exclusively for those over 14 years.

When is the indoor pool open?

The indoor pool is open from 8:30 am to 7:00 pm, but we ask children under 14 to exit by 6:00 pm

What about the outdoor pool?

The outdoor pool is open from 8:30 am to 7:00 pm. To offer everyone both playtime and quiet time, we've introduced splash hours: between 10:00 am and 1:00 pm and between 3:00 pm and 4:30 pm, children under 14 are free to have fun in the water, while at other times the pool is reserved for adults.

When is the booking considered confirmed?

As confirmation, we request a deposit equal to 30% of the total amount, to be paid within 7 days from the date of approval of the quote.

What if I need to cancel my reservation?

Cancellations are free up to 21 days before arrival. With shorter notice, 20 to 7 days, the deposit amount will be retained, but may be used for a subsequent stay (within one year).

In case of no show, late arrival, or early departure, the full agreed price is charged.

To protect yourself from any unforeseen events (unfortunately, they can always happen), we recommend that you take out travel insurance within 48 hours of booking confirmation, for example with Care4UHotel, so as not to lose the amount paid!

How can I pay my bill?

We accept cash (up to the legal limit), checks, debit cards, and credit cards (except Amex).